Professor Jean-François Manzoni

Professor Jean-François Manzoni

Leadership, Change Management, Organisational Development

Jean-François Manzoni recently (re)joined INSEAD as Professor of Management Practice, Chaired Professor of Leadership and Organizational Development and Director of the Global Leadership Centre.

Professor Manzoni’s research, teaching and consulting activities are focused on leadership and the management of change at the individual and organisational levels.

At the organisational level, he studies the content of change (including the use of levers such as strategy, structure and systems), the management of the change process and the role of leaders therein. His work in this area has appeared in a number of articles and books, including Process Re-engineering, Organisational Change and Performance Improvement (McGraw Hill, with Soumitra Dutta) and Performance Measurement and Management Control: Innovative Concepts and Practices (co-edited with Marc J. Epstein and Antonio Davila, Emerald, 2010). He has written over 30 cases, four of which received Case of the Year Awards from the European Foundation for Management Development or the European Case Clearing House. He also acted as content expert in the development of a groundbreaking computer-based change management simulation, the Change Pro Simulation®.

At the individual level, Professor Manzoni studies how leaders can create a high performance work environment and what they can do to modify their leadership style in that direction. This stream of research has led to several articles and an award-winning book entitled The Set-Up to Fail Syndrome: How good managers cause great people to fail (Harvard Business School Press, with Jean-Louis Barsoux). A new book tentatively entitled Getting Relationships Right: Overcoming labels, biases and misperceptions at work is in progress.

A citizen of Canada and France, Professor Manzoni worked with Ernst and Young in Montreal before receiving an M.B.A. from McGill University and his Doctorate from Harvard Business School. Prior to (re)joining INSEAD, he spent six years at IMD (Lausanne), where he served as Professor of Leadership and Organisational Development and directed, among other programmes, IMD’s Breakthrough Programme for Senior Executives. Prior to that he had spent twelve years on the faculty of INSEAD, where he founded and directed the PwC Research Initiative on High Performance Organisations (funded by a €5 million grant from PriceWaterhouseCoopers, at the time the largest corporate donation ever received by the school).

The recipient of several awards for excellence in teaching, Professor Manzoni is a frequent keynote speaker at conferences on leadership and change, and he works as a consultant, facilitator and coach for several large international organisations.